Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Michaels. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

All orders are processed within 3–8 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped to the shipping address provided during checkout.

2. Shipping Times

Estimated delivery times are as follows:

  • United States: 3–8 business days

  • International: 7–15 business days (delivery times may vary depending on the destination country)

Please note that these are estimated delivery times and are not guaranteed. Shipping delays may occur due to circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and the selected shipping method.

Customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their local customs authorities.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number and tracking details so you can monitor your shipment.

5. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Carrier delays

  • Customs inspections or clearance

  • Severe weather

  • Public holidays

  • Other unforeseen circumstances

Michaels is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

6. Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Michaels is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping charges may apply.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible after the expected delivery date.

We will work with the shipping carrier to investigate the issue and help resolve it. Replacement or refund requests are subject to the carrier's investigation and our review.

8. Contact Information

If you have any questions regarding this Shipping Policy or your order, please contact us:

Michaels
Email: walkhadmaa@gmail.com
Phone: +1 (714) 842-5253
Address: 7600A Edinger Ave, Fountain Valley, California 92708, United States